Privacy Policy

1. Introduction

Welcome to Vrajdhara. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at puremilk@vrajdhara.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when placing orders, registering for our delivery subscriptions, or contacting us through our website. This information may include:

• Contact Information: Name, email address, telephone number, and physical delivery address.
• Subscription Preferences: Information about your regular A2 milk and Vedic ghee order frequency and quantities.
• Payment Information: Financial data required to process your payments (credit/debit cards, UPI, net banking). This is securely processed via our verified gateway partners.

3. How We Use Your Information

We use the information we collect or receive for purposes including:

• To facilitate daily fresh delivery services directly to your doorstep.
• To process your transactions and subscriptions.
• To send order notifications, updates, and customer support communications.
• To respond to your inquiries or resolve issues regarding our product quality or delivery schedule.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information with third parties. We only share information with third-party service providers (such as logistics and payment processors) strictly necessary for delivering our products and maintaining our services.

5. Data Security

We implement appropriate technical and organizational security measures to protect the security of any personal information we process. However, please remember that no transmission over the Internet is 100% secure.

6. Cookies and Tracking

We may use cookies and similar tracking technologies to access or store information to help personalize and optimize your browsing experience on our platform. You can configure your browser to decline cookies, though some parts of our site may not function optimally.

7. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date at the top of the policy page.

8. Contact Us

If you have questions or comments about this policy, you may contact our Grievance Officer at:
Vrajdhara Farms
S.P. Ring Road, Ahmedabad, Gujarat 380060
Email: puremilk@vrajdhara.com